At Hornbill, we know how important it is to keep your data safe when outsourcing. That’s why security and compliance aren’t just checkboxes for us, they’re the foundation of everything we do. With strict security measures and industry-leading protocols, we ensure your information stays protected, so you can focus on what matters most.
Hornbill adheres to internationally recognized standards to maintain the highest levels of data security and quality management.
This certification demonstrates our capability to establish, implement, maintain, and continually improve an information security management system (ISMS). It encompasses the assessment and treatment of information security risks, ensuring comprehensive protection of your data.
This certification signifies our commitment to consistently providing services that meet customer and regulatory requirements, reflecting our dedication to quality management principles.
Hornbill is GDPR-ready, upholding the privacy rights of individuals as defined by the General Data Protection Regulation (GDPR). We manage and process personal data responsibly, with clear consent mechanisms, data minimization principles, and secure storage protocols. Our commitment ensures full transparency and control for clients and individuals across the UK & European Economic Area.
We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), ensuring that all Protected Health Information (PHI) is handled with the utmost confidentiality and integrity. Our processes, systems, and team training are designed to safeguard patient data, maintain privacy standards, and ensure secure communication in accordance with U.S. healthcare regulations.
Our IT infrastructure is designed to meet diverse client requirements, incorporating advanced security features:
Understanding the critical nature of uninterrupted operations, Hornbill has established comprehensive business continuity and disaster recovery plans.
98% uptime guarantee (SLA)
Backup Power Invertors to keep
Multiple internet connections from tier-1 providers
24/7 IT support on-site with MCP, CCNA, Network+ and Server+ certifications
Proactive risk management is central to our operations.
Conducting periodic evaluations to identify and mitigate potential threats.
Ensuring adherence to relevant laws and regulations through continuous oversight.
Providing ongoing education to staff on data security best practices and emerging threats.
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